Can I make a water and sewer bill payment over the phone?
Water and sewer payments cannot be paid by phone. You can pay on-line by visiting our website @ www.troyil.us and clicking the on-line bill pay or in person at the Troy Municipal Building 116 E. Market Street, Troy, IL. A drop box is available to the left of the entrance doors of the parking lot or at the clerks window.

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1. Why is my bill higher than normal?
2. How do I set-up water and sewer service?
3. Is there a water deposit required for new water service?
4. When is my water and sewer bill due?
5. Can I pay my water & sewer bill with a credit card?
6. Can I make a water and sewer bill payment over the phone?
7. How can I request a re-read or leak check?
8. If I have a water leak, who is responsible for making the necessary repairs?
9. Who do I call to set-up trash collection service?